Programs Menu for All Users Profile is Missing from the Start Menu – Start Menu

When opening the Start Menu in Windows XP the All Programs menu may not show all the installed Programs as expected when the Program’s executable shortcut is stored in the All Users profile (C:\Documents and Settings\All Users\Start Menu). The most likely cause of this is malware utilizing Group Policy Objects which enforces policies for system settings and/or user account’s settings. The Group Policy for Remove common program groups from Start Menu will cause the All Users profile Start Menu to be restricted (not shown) on the Start Menu when this Group Policy is enabled. Refer to Images below.

Common Programs Removed
Common Programs Shown

Group Policies are typically applied at businesses to control access to programs, system properties, and user account settings. For Home users, if the All Users profile Start Menu is restricted (not shown) on the Start Menu can be enforced by these Group Policies but usually malware is the culprit. If you are a home user and the All Users profile Start Menu is restricted (not shown) on the Start Menu then there is a good chance you are infected with malware.

NOTE

Ensure your computer is malware free before applying the following solutions.

CAUTION

Before making any changes to the Windows XP Registry, please backup your Windows XP Registry using the direction from "Using ERUNT to back up the Windows XP Registry".

Manual Steps Using Group Policy Editor

NOTE

The Group Policy Editor requires Administrative privileges and is only available for Windows XP Professional Edition. Windows XP Home users can use the Windows XP Registry method to remove the Group Policy restriction.

  1. Click Start and then Run.
  2. Type gpedit.msc in the Run dialog box.
  3. Press ENTER on your keyboard.
  4. In the Group Policy Editor navigate to:

    User Configuration > Administrative Templates > Start Menu and Taskbar

  5. Double-click Remove common program groups from Start Menu.
  6. Select Not Configured.

NOTE

If the All Users profile Start Menu is restricted (not shown) on the Start Menu on a per User account basis then the above method will not work, you will need to use the Registry Editor to remove the Group Policy.

Manual Steps Using Windows XP Registry

  1. Click Start and then Run.
  2. Type regedit.exe in the Run dialog box.
  3. Press ENTER on your keyboard.
  4. Navigate to:

    HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

  5. Right-click NoCommonGroups to select Modify.
  6. Change the value to 0.
  7. Navigate to:

    HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

  8. Right-click NoCommonGroups to select Modify.
  9. Change the value to 0.
  10. Quit the Registry Editor (Regedit.exe).

NOTE

You may need to log off then log on to your user account or restart your computer for the changes to take affect.

Manual Steps Using REG ADD

  1. Open a Command Window.
  2. Type:

    REG ADD "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer" /v NoCommonGroups /t REG_DWORD /d 0

  3. Press ENTER on your keyboard.
  4. Type:

    REG ADD "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer" /v NoCommonGroups /t REG_DWORD /d 0

  5. Press ENTER on your keyboard.
  6. Type EXIT and press ENTER on your keyboard.

NOTE

You may need to log off then log on to your user account or restart your computer for the changes to take affect.

Automated Fix Using an Registration File

  1. Download CmmnGrp.Show.reg to a folder on your hard drive.
  2. Right-click CmmnGrp.Show.reg to select Merge.
  3. Now the registration entries are added for you.

NOTES

The CmmnGrp.Show.reg file is from my web server (http://lprf.homeserver.com). You also can view the contents of the CmmnGrp.Show.reg file by right-clicking the file and selecting Edit. You may need to log off then log on to your user account or restart your computer for the changes to take affect.

Platforms Tested

  • Microsoft Windows XP Editions
Related Articles

Version: 1.5
Edited: May 9, 2012

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